Executive Director, GPGLCC

Job Description
Executive Director Job Opportunity
Job Posting May 2019
The Position
The GPGLCC does not currently have offices and this position would most likely be a home based office position initially, until an office may be necessary and acquired.
Reporting Relationships:
The Executive Director  (“ED”) will report to a 15-member Board of Directors made up of public and private sector leaders of the community. The ED will supervise several volunteers that are not board members and active in various committees. Other important working relationships include: city, county, state and national elected officials and their staffs; owners, executives of Chamber member businesses and other companies and organizations with current operations in the Phoenix Metro; area hospitality and restaurant owners; representatives of target and prospect organizations; executives at other public and private economic development-related organizations in the State and broader region including the Arizona Commerce Authority;
higher education officials; and members of the media.
A competitive salary will be provided commensurate with experience.  ED is expected to generate sponsorship equivalent to the salary on the first two years and expect to generate additional revenue in future years.
Position Charter:
The overall responsibility of ED is to plan, organize and direct operations of the Chamber to effectively execute the annual Work Plan. The ED is responsible for the Chamber budget; recruiting, training and supervision of volunteers; interpretation of policy; maintenance of member and sponsor relationships; and other duties as directed by the Board of Directors. The ED reflects the Chamber’s communications and outreach to the community and must constantly strive to develop a better public understanding of the purpose and functions of the Chamber.
Major Duties and Responsibilities include:
  • Provide management oversight of all day to day operations of the Chamber: financial, reports and records and leadership of programs and volunteers.
  • Develop and lead the implementation of an annual program of work consistent with strategic plan goals and objectives which identify responsibilities to attain short and long term goals.
  • Develop and implement the <$200,000 annual budget; maintain management responsibility for fiscal matters; grow the revenue base through non-dues revenue opportunities, expanded membership, sponsorships and other sources.
  • Serve as a key executive involved in active recruitment of new business to the area, from initial relationships, to development of the prospect and potential project, through creation of the “deal” with local economic developers, relocation and ultimate retention.
  • Collaborate with other Chambers
  •  In collaboration with the board, maintain and enhance current services and programs offered to members and the community, including networking, advocacy, and related community- and business-focused events.
  • Provide leadership to the organization and stewardship to the members and financial partners; maintain strong ongoing member and investor communications and relations.
  • Focus organization efforts in retention and expansion of membership
  • Work to facilitate increased networking among LGBT Business Owners and Professionals in our community.
  • Coordinate the development and packaging of presentations to prospective sponsors and members by developing collateral materials as needed.
  • Work with volunteers and others in coordinating, planning and successfully executing attendance and marketing efforts at community events such as Rainbows Festival, Melrose Street Fair and Pride.
  • Represent the Chamber at community functions on the local, regional, state and national levels.
  • Maintain and enhance relationships with key local, regional and state organizations that play a role in economic development and related organizations. Assure proper level of coordination and leadership between the Chamber programs and those of other Greater Phoenix area chambers, partners, businesses and related organizations.
  • Recruit, orient and train volunteers as necessary. Serve as mentor by providing coaching and encouraging professional development of volunteers.
  • Advise the Board of community, business and economic development issues that affect the GPGLCC’s strengths, weaknesses, opportunities and threats on a regular basis.
  • Work with the Board to identify, recruit and develop volunteer leadership to assure the continuity and success of the organization.
  • Serve as the official spokesperson with the media and as primary liaison with elected and appointed governmental officials, major trade and professional organizations and other constituencies.
  • Assure that daily activities of the organization work smoothly to serve members, investors, the community and others, as appropriate.
  • Handle all marketing efforts including but not limited to Constant Contact emails, Facebook, Instagram, Twitter, LinkedIn, Meetup, etc. 
  • Maintain Membership database and work to achieve a 75% renewal rate of memberships that expire.
  • Oversight of volunteer committees that handle the big 3 fundraising events: Festival of Trees, Rainbow Golf Classic, and BizBowl
  • Fulfill any special assignments or duties as directed by the Board of Directors.
Knowledge, Skills, Abilities and Attributes:
  • Development (has actively promoted a non-profit or for-profit organization; track record of membership retention and increased membership value).
  • Convention and Visitors Bureau (experience working with travel and tourism as a key economic driver).
  • Collaborative relationships (demonstrated track record of developing effective partnerships among all sectors, including larger companies, small business owners and entrepreneurs, local state and federal government officials, state and regional organizations).
  • Communication (strong background in interacting and communicating with multiple audiences at the public, private and media level; strong public speaking abilities).
  • Organization management (ability to establish and implement program procedures, policies or guidelines; an appreciation and passion for “all parts” of the organization).
  • Technology (knowledgeable and proactive in understanding current technology, social media and its role in delivering Chamber services, driving business development and supporting organizational productivity).
  • Public/private relationships (demonstrated track record of developing effective partnerships between the public and private sector).
  • Management experience (strong human resource and staff development skills; can effectively coach, mentor and empower a staff and create a team focus).
  • Fiscal management/investor relations (demonstrated ability to manage financial affairs of an organization and communicate effectively with investors).
  • Board relationships (experience with governance issues and Board of Director interactions).
  • Planning (experience in developing and implementing both operational and strategic plans).
  • Fund raising (experience with varied successful funding activities including non-dues revenue generations, development programs, capital campaigns, special events).
  • Diversity (inclusive; has experience working with diverse groups; promotes diversity programmatically).
  • Negotiation skills (effectively represented organization in successful discussions and decisions on key issues).
  • Volunteer organization experience (appreciates the value of voluntary organization structure and operating techniques; proven ability to motivate and utilize staff and volunteers).
  • Sales orientation (experience in marketing and selling a community and/or an organization).
  • Media relations (ability to effectively articulate goals, objectives and policy positions of the GPGLCC to the media and the community).
Challenges and Opportunity
The projected first year accomplishments for the new ED include:
  • Become completely familiar with all operating aspects of the Chamber including volunteers, finances, programs and services, regional community and Board members.
  • Generate sponsorships equivalent to your salary
  • Initiate formal and informal introductions and connections with area business, government and education leaders through varied communications and in-person gatherings and meetings. Establish effective working relationships with all constituents including partner organizations, government officials, business leaders, executives of other economic and community development and planning organizations and others in the State and region.
  • From these efforts, and working in concert with Board and Staff, review/initiate multi-year strategic plan for the Chamber with special emphasis given to identification of specific goals and outcomes that will result in a going-forward plan that will continue growth of membership, and continued success community activities. Plan should include specific, measurable long-range, middle-range and short term goals for each division and “scorecard” to determine success on ongoing basis. Examples of areas for improvement/evaluation to be included: housing development and renovation (both rental and owner occupied); an expanded retail presence; renewal of the Chamber’s state and national government advocacy efforts.
  • Evaluate current programs, services, policies and procedures of all Chamber committees and make recommendations/implement changes for improvement, consistency and/or expansion.
  • Strengthen Chamber’s finances through review of existing programs and services, cutting costs where appropriate without compromising quality. Grow the revenue base through improved non-dues revenue, expanded investment and enhanced programs, services and value of membership.
The ED position of Greater Phoenix Gay and Lesbian Chamber of Commerce is an outstanding opportunity for an economic development, chamber of commerce, association, or perhaps private sector executive to step in and lead a well-respected organization committed to the success of the business sector and overall community development in Maricopa County. While proud of their heritage, residents of Maricopa County feel in many ways that “the best is yet to come” for their community. With a staff mixture of both tenured and newer professionals, and an engaged and committed Board, the new ED will work in partnership with existing business and government leadership to shape the community for years to come.
How to apply:
Please email your resume and cover letter to chair@phoenixgaychamber.org
If this job posting is still visible, the search is still open. 
Greater Phoenix Gay and Lesbian Chamber of Commerce
1101 N Central Ave #108
Phoenix, AZ 85004
Organization Overview

The Greater Phoenix Gay & Lesbian Chamber of Commerce provides an inclusive business environment by fostering growth, visibility, outreach and professional development opportunities within our LGBT and allied communities.

**The oldest LGBT Chamber of Commerce in the nation**

GPGLCC promotes business development to increase economic opportunities for our members, the LGBT community and all who support business equality.  GPGLCC is the oldest non-profit LGBT Chamber of Commerce in the nation, celebrating our 40th anniversary in 2020. We are proud and honored to be the recipient of the National Gay and Lesbian Chamber of Commerce Chamber of the Year Award. To be known as the best LGBT Chamber of Commerce out of the over 42 in the United States is a real tribute to the dedication and involvement of the LGBT community of Greater Phoenix.  Representing over 2000 members and individuals in our community, GPGLCC enjoys a national reputation for being one of the most successful and fastest growing chambers according to the National Gay & Lesbian Chamber of Commerce. The Chamber’s mission is to provide an opportunity for gay and lesbian business owners and their straight allies to form enduring relationships through professional programming, mixers, networking events, business activism and by supporting Phoenix charitable organizations.
Greater Phoenix Gay & Lesbian Chamber of Commerce member benefits include:
·      Monthly – First Friday Lunch and Networking Event
·      Monthly – Third Thursday, Member Hosted Evening Networking Mixer
·      Special Events & Partnerships
·      LGBT Nights Out (Ballet Arizona, Arizona Diamondbacks, Arizona Opera, etc.)
·      Annual Festival of Trees
·      Annual Biz Bowl
·      Annual Golf Tournament
·      GPGLCC Awards
Business Development
·      Monthly Luncheon professional development
·      Member Directory visibility
·      Recruit LGBT employees from our LGBT Job Board
·      Integrated website advertising
·      Web sponsor ads
·      Event sponsorship opportunities
·      E-Blast updates & news
·      Professional development partnerships (i.e., ASU School of Business)
·      Committee and volunteer opportunities
·      LGBT community outreach
Bottom Line Benefits
·      Member discounts LGBT Night Out and other events
·      Connecting to the LGBT community, non-profit organizations, and other LGBT and allied businesses
·      Employee Resource Group (ERG) partnership opportunities
·      Visibility through our online Member Directory
·      Phoenix LGBT Community Calendar, and the ability to add your events
·      Job Postings to recruit LGBT candidates
Contact Information